Break-Fix: Old Way
- You call when something breaks
- Unpredictable, per-incident bills
- No visibility into your systems
- Vendor and software decisions on your own
- Every problem feels like a crisis
Managed IT Services
Predictable IT. Fixed monthly cost. No surprises.
Most small businesses deal with IT reactively — something breaks, someone calls for help, and an unpredictable bill follows. Precision Logics Managed Services flips that model. For a flat monthly rate, your systems are monitored, patched, and supported before problems become outages. You get a dedicated IT partner without the cost of a full-time employee.
Proactive beats reactive every time.
Managed services gives small businesses a calmer support model, clearer budgeting, and better visibility into the systems people depend on every day.
Managed Services: Precision Logics Way
- Issues caught before they affect you
- Flat monthly rate — budget with confidence
- Monthly reports and ongoing documentation
- Guidance and recommendations included
- Calm, consistent support from someone who knows your systems
Three tiers. One trusted partner.
Choose the level of coverage that fits your business. All tiers include proactive monitoring; Essentials and Managed add remote help desk support. Services are available to businesses in southeast North Dakota, northern South Dakota, and nationwide.
Precision Monitor
“We watch it so you don't have to.”
- 24/7 remote monitoring of endpoints, servers, and network devices
- Automated patch management for Windows OS and third-party applications
- Monthly health and patch summary report
- Business-hours alert response
- Managed endpoint protection and EDR coverage included
Precision Essentials
“Proactive IT management for businesses that can't afford downtime.”
- Everything in Precision Monitor
- Microsoft 365 license management and administration
- Remote help desk support — up to 1 included hour per enrolled user per month
- Backup monitoring with monthly restore verification
- User onboarding and offboarding
- Quarterly security baseline review
- Priority support during business hours
Precision Managed
“Your outsourced IT department.”
- Everything in Precision Essentials
- Unlimited routine remote help desk support under reasonable fair use
- Server and virtualization management for VMware, Hyper-V, and Proxmox
- VPN and remote access management
- Microsoft 365 security and advanced configuration management
- IT environment documentation including network diagrams, runbooks, and asset inventory
- Quarterly Business Review by virtual meeting
- Initial human monitoring and assessment response target within 1 hour, 24×7 for confirmed critical incidents
Need something specific? Add it to any plan.
These services can be added to any managed tier, or purchased standalone for existing clients.
Backup-as-a-Service (BaaS)
From $35 per protected server or workstation/month — see plans below
Microsoft 365 Licensing (CSP)
Business Basic $8.40 · Standard $16.80 · Premium $26.80 · Copilot $31.50 per license/month
Security Awareness Training
$5/user/month
Extra Help Desk Hours
$165/hour during business hours
New Employee IT Onboarding
$50 per managed device, capped at $500
Annual IT Security Assessment
$750–1,500 one-time
After-Hours / Weekend Coverage
$250/hour, one-hour minimum
Infrastructure or Migration Projects
$165/hour
Backup-as-a-Service Plans
Base pricing includes a monthly storage allotment per server. Storage is measured as compressed, deduplicated backup size.
BaaS Basic
Monthly Price: $35/protected server or workstation/month
Included Storage: Up to 250 GB
Overage Rate: $0.10/GB over
BaaS Standard
Monthly Price: $55/protected server or workstation/month
Included Storage: Up to 500 GB
Overage Rate: $0.08/GB over
BaaS Professional
Monthly Price: $85/protected server or workstation/month
Included Storage: Up to 1 TB
Overage Rate: $0.06/GB over
Backup Service Terms
- Storage allotment is measured as compressed, deduplicated backup size — not raw source data size
- Overage is billed monthly based on average storage consumed during that billing period
- Clients will be notified when usage reaches 80% of their included allotment before overage charges apply
- Pricing covers one protected server or workstation and one backup destination (cloud target); additional destinations are quoted separately
- Standard retention includes 30 daily and 12 monthly recovery points. Longer retention is separately scoped and priced.
- 30 days of immutable/Object Lock protection is included where the selected storage platform supports it; longer immutable retention is separately scoped and priced.
- Precision Managed includes one covered restore incident per quarter for one protected workload, up to two hours of active technician labor. Restore work outside that allowance, and all Monitor or Essentials restore labor, is billed at the applicable hourly rate.
Built for businesses that need IT to just work.
Precision Logics Managed Services is designed for small and mid-sized organizations that don't have internal IT staff — or that have outgrown the break-fix model. If any of these sound familiar, managed services is worth a conversation:
- You've had an unexpected IT problem that cost you hours or days of productivity
- You're not sure your backups are actually working
- You're managing Microsoft 365 on your own and it's getting complicated
- You need IT support but can't justify a full-time hire
- You're a growing business and want IT that grows with you
In-person support available across southeast North Dakota and nearby northern South Dakota. Remote managed services available to businesses across the United States.
Not sure which tier fits? Let's talk.
Every business is different. If you're not sure where to start, reach out and describe what you're working with — number of users, what systems you're running, and what's giving you the most headaches. Precision Logics will give you a straight answer on what makes sense, without a sales pitch.