Request Help

Tell us what's going on and we'll help you sort it out.

Fill out the form below to start a new request. It creates a clear record of what you need help with, what systems are involved, and how urgent it is. If you already have an open ticket, use the support portal instead.

Existing customer? Open Support Portal

Before you submit: keep sensitive information out of the form

This form is the best available way to start a request while Precision Logics does not yet have a dedicated secure intake system. Please do not include any of the following in your submission:

Passwords or login credentials
MFA codes or account recovery codes
Private keys, API keys, or access tokens
Protected health information (PHI)
Other sensitive or confidential records

If secure access or sensitive information is needed to resolve your request, Precision Logics will coordinate an appropriate, secure method with you after initial contact.

Request Help form

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Prefer to reach out directly?

Email or call Precision Logics if a form is not the right fit for your situation, or if you want to follow up on a request you already submitted.

Precision Logics contact detailshelp@precisionlogics.com (888) 561-2468Include the issue, affected systems, urgency, location, and the best callback method if you want a phone follow-up.